Finding Definitions, LLC
Effective date January 1st, 2020
If you have any questions about these policies or wish to unsubscribe, you may contact us at:
Finding Definitions, LLC
P.O. Box 68045
Baltimore, MD 21215
We, FINDING DEFINITIONS,LLC, collect your information and can be contacted anytime at [email protected] You can lodge any complaints with us via that same email, or request to be removed from our email lists, phone lists, or advertising targeting, too.
We are committed to protecting your privacy and security and have explained the steps we take to do so. We control the Sites from offices in the United States. We do not represent that materials on the Sites are appropriate or available for use in other locations. Persons who choose to access these Sites from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent that local laws are applicable.
When you submit information to us or visit any of our Sites, we use it in an ongoing nature to communicate with you regarding information relevant to you or purchases you’ve made with us, to deliver relevant future content via our email newsletters, to track how much you use our Sites or services, and to make future offers through our company or any other company that is involved in delivering your purchases, bonuses, or content. By giving us your contact information at any time, you are granting us the right to contact you in the future in any manner necessary, at our discretion, for ongoing personal and professional development. You can unsubscribe from our email newsletters at any time by clicking the unsubscribe link found at the bottom of all of our emails.
Outside Websites (Their Privacy Policies May Be Different)
How and Why We Collect Information
We collect your email address when you submit it, and some Site information and behavior, in order to record and support your participation in the activities you select or in order to contact you or advertise to you later. If you register for a seminar, for example, the information you give us – your phone number, email, and address – is used to reserve your seat, to track your preferences, and to keep you informed about the seminar and related personal development content, offers, and events until you unsubscribe. If you visit our Sites, we may use Facebook, Google or other tracking tools to understand your behavior on our Sites and to deliver advertising to you in the future.
As a visitor to our Sites, you can engage in many activities without providing any personal information. In connection with other activities, such as utilizing or registering for a seminar or participating in a sweepstakes, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us with personal information, such as your first and last name, mailing address, e-mail address, telephone numbers, credit card information, and any other personal information we feel is applicable. If you do not provide the mandatory data with respect to a particular activity, you may not be able to engage in that activity. In all cases, we will collect personal identification information, like your email or phone numbers, only if you voluntarily submit such information to us whether directly or indirectly through a third party site. We will also tell you how we use your information or if we share it with another party.
Except as otherwise provided in this policy, we will never sell any personal information that identifies you as an individual user to any third party without having received your permission. If you supply us with your contact information you may receive periodic e-mails, mailings or calls from us with information on new products and services, important issues, or upcoming events.
When you become a customer through our Sites, you provide your phone number to us and we may use your phone number to confirm orders, deliver promised ongoing training or communication, and to send text updates, promotions, videos, audios, or messages related to Finding Definitions. LLC or any of its brands, promotions or programs. You can opt-out of receiving any future text messages by simply replying to any of our text messages at any time with the word STOP. By signing up for our products or programs you hereby grant us permission to text you until you reply STOP. We do not ever sell or rent your phone number and we only communicate with you regarding relevant Mia Redrick topics, programs, or events.
If you wish to be removed from any postal, email, phone, or other lists, please let us know by emailing us at redrickteam.com. You can also write us or call us at the contact information above. Please provide us with your exact name, email address, mailing address, and phone number. We will be sure your name is removed from the appropriate lists promptly.
When you use our Sites, we or our authorized technology services provider may also collect certain technical and routing information from you or derived from your use of the Sites to facilitate your use of the Sites and its services, or to contact you, or advertise in the future. We use this information to administer the Sites and to understand and measure traffic patterns on the Sites. That way we know which areas of our Sites are favorites of our users, which areas need improvement, and what technologies are being used, so that we may continually improve our Sites for mobile and future technical platforms. This information is collected mostly in aggregate form, without identifying you or any user individually. However, in some cases we use tools like cookies, web beacons, analytics services, and advertising providers to gather data about you or your computer location. We may use this statistical data for statistical analysis, marketing, advertising, or similar promotional purposes. This data is often tracked by us or our technology services provider by using “cookies” or “pixels” during your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your browser session, purchases, and preferences and to deliver targeted messages or advertising to you in the future. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.
We also use Facebook “pixels” on many of our Site so that we can understand your digital behavior and potentially later target you with related advertising. We also use Google Analytics to understand how long you might spend on our Sites or how you interact with our Sites. We may in the future use other providers similar to Facebook or Google for these purposes, and in such cases, these other services will operate substantially in the same manner as Facebook and Google.
To the extent that we might store sensitive information, like your credit card information, with software that keeps it encrypted. Below are examples of how we may use any information to better communicate with you:
- Provide and administer the services, including to display customized content and facilitate communication with other users;
- Process your requests and orders for courses, products, specific services, information, or features;
- Communicate with you about your account by:
- Responding to your questions and concerns;
- Sending you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
- Sending you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
- Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of a mobile app);
- Manage your account preferences;
- Facilitate the Sites’ technical functioning, including troubleshooting and resolving issues, securing the services, and preventing fraud and abuse;
- Solicit feedback from users;
- Market and administer surveys and promotions
- Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
- Identify unique users across devices;
- Tailor advertisements across devices;
- Improve our Sites and develop new products, services, and features;
- Analyze trends and traffic, track purchases, and track usage data;
- Advertise the services on third-party websites and applications;
- As required or permitted by law; or
- As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our services.
When you submit information to us, then, we use it in an ongoing nature to ensure you receive the information or purchases you’ve made with us, to deliver relevant future content via our newsletters, and to make future offers through our company or any other company that is involved in delivering your purchases.
As an example, if you purchase certain courses from us, you may receive a bonus coaching session which is delivered from Mia Redrick by a separate system or company that runs that particular program (like one of Mia’s systems and companies, TheGiantExperience.com). To deliver that coaching, we share your information with The Giant Experiences system so they can contact you to schedule that coaching call(s) you received as part of your purchase. At any time, you can contact us not to have your information shared with such service providers, but you may lose access to certain purchase bonuses or items if you do not allow the delivering third-party to contact you.
As most of our programs are for ongoing educational purposes in the field of personal and professional development, you should assume we will continue to contact you in perpetuity via email or via social media in order to deliver our services, serve you related content, make recommendations, learn about your preferences, grant you products, deliver programs to you with or from other platforms or companies, advertise to you or look alike audiences, send you surveys, and other fulfillment or marketing purposes unless and until you affirmatively request that we stop communicating with you.